Essential People Skills for Managers Course
This highly practical 2-day seminar will boost your people-management skills and dramatically improve your ability to get the most out of people and teams. Run this course for your managers and team leaders on-site at your location in Australia, Asia, Europe and the United Kingdom (ask for a quote for other locations). Discover how to:
- Build highly motivated and productive teams
- Power up your people skills using our unique 360 degree ‘Management Development Profiler’ tool
- Have the ‘tough’ conversations with your team with greater success and confidence
- Apply the skills and techniques to influence 'difficult' people - both senior and junior
- Use proven techniques to deal with conflict and resolve disputes
- Boost your 'Emotional Intelligence' to read other people and get what you want
- Overcome resistance and build lasting commitment to change
- Operate with greater authority, respect and self-confidence
In-house Course Style
This is a fast-paced and highly practical learning experience and draws on the extensive business experience of the facilitators and their professional insight into the psychology of people and teams. The program includes case studies, role plays, and practical tips, tools and techniques to help you get even better results as a manager or team leader.
Designed to help you develop the practical people skills required in a management or team leader role. In the practical case study simulation you will work in a team with up to 7 participants. Guided by one of our experienced facilitators you and your team will plan and take part in a lively and realistic simulation of a management initiative - from initial request from senior management through to managing your team and dealing with people issues to ensure a successful outcome. You will learn how to deal with the real-life hurdles managers face and how to use many highly effective management tools and techniques. In the seminar presentations, discussions and practice exercises you will discover how to deal with difficult situations, influence difficult clients and build highly productive and motivated teams.
Management Development Profile & Personal Development Workbook
You will also receive a FREE computer-analysed assessment of your personal management style benchmarked against a comparison group of over 2,000 managers and team leaders. This free assessment is a self-assessment. The accompanying 40-page Personal Development Workbook will help you take stock of your personal strengths and development needs and help you take action to exploit your strengths and address areas needing further development. You will receive confidential personal feedback on 23 vital Management Competencies and practical actions to boost them. You will also receive benchmarked feedback on your "EQ" (Emotional Intelligence) and how to develop it.
Optional 360 degree developmental assessment - your team, your manager or colleagues send us confidential feedback prior to the course. Anonymous summary results are then analysed and profiled by us before the course to help you pin-point your development needs and capitalise on your strengths. For an additional per-person cost you have the option to Include this additional 360 degree analysis on your in-house course.
Management Toolkit
Quick reference cards and checklists to help you remember and apply management techniques and people skills following the course. You will also receive a comprehensive course manual as a permanent reference to important techniques and skills and a Personal Development Workbook to analyse your management style results and help you prepare your personal development action plan.
Who should attend...
You will benefit if you are:
- a new manager or team leader and want to boost your people skills
- an experienced manager or team leader and have not recently had training in people-management
- a specialist / technical manager or adviser and want to complement your technical expertise with enhanced people-management skills
- a project leader or change agent tasked with assembling, growing or managing a project team
Run this world-class course now and you will take away countless highly effective skills and techniques to help you: