Management Development Profiler
As a participant on the Essential People Skills for Managers course, in addition to the comprehensive course binder you will also receive a computer-analysed assessment of your current management style and management skills benchmarked against a comparison group of over 2,000 Australian managers and supervisors. The accompanying 40-page Personal Development Workbook will help you take stock of your personal strengths and development needs and plan action to develop your capability. Each course participant will receive a free assessment based on a self-completion questionnaire. For a small additional charge per participant, each person can also be given a 360 degree analysis of their management style and competencies.
How does it work?
You will have the opportunity to pin-point your development needs and capitalise on your strengths with our unique 360 degree Management Development Profiler. We will give you a specially designed questionnaire to give to the people you work with before the course. This questionnaire asks them about your current management style in a number of important areas. If you are about to move into a new role and don't currently have responsibiity for a team we have a self-completion version of the questionnaire which you can complete to ensure you receive useful developmental feedback.
You choose who to send the pre-course questionnaire to. To get the full 360 degree profile your team and/or your manager and/or your colleagues and you yourself send us confidential feedback prior to the course and anonymous summary results are then analysed and profiled by us. This all happens before the course.
During the course you will then receive confidential and anonymous feedback on 23 vital management competencies. You will get one combined set of results on all the measures. This ensures the accuracy of the results and also protects the anonymity of people completing the questionnaires. We need at least 3 external views to ensure the accuracy and confidentiality of the results. Your personal self-assessment results will be presented separately so that you can compare this with the combined assessment of the people who work with you.
The accompanying 40-page Personal Development Workbook takes you through a process of interpretation, analysis and action planning to help you boost your management effectiveness. You will also receive benchmarked feedback on your "EQ" (Emotional Intelligence) and how to boost it.
Personal Development Workbook, Profiles and Action Plan
16 CORE COMPETENCIES
In the accompanying 40-page Personal Development Workbook the 16 core areas of competency are grouped into three main categories. The workbook guides you through the process of interpreting your results (highlighting your strengths and development priorities) and planning suitable action and contains over 150 suggested development action steps to enable you to develop and boost your results. The 16 core areas of competency are:
Business Management: |
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Seeking and developing opportunities to build your business area and grow a highly responsive unit focused on the needs of internal / external customers |
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Setting a vigorous pace of change, introducing improvements and new approaches and not being bound to stick to traditional ways of doing things |
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Analysing how a course of action fits into the broader picture. Developing a deep insight into the essential issues and forming creative strategies to achieve organisational goals |
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Working in a systematic fashion. Preparing comprehensive plans, ensuring they are fully executed and that tasks are completed within time and cost constraints. |
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Weighing up situations and coming to decisions swiftly and without undue hesitation. Making clear, unwavering decisions in the face of uncertainty. |
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People Management: |
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Motivating people to do well and encouraging and reinforcing high levels of performance. Generating an enthusiasm to succeed. |
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Stretching and developing the capability of individual team members. Encouraging people to use their initiative and exposing them to challenging tasks and projects. |
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Applying a deep understanding of human behaviour to pick up clues to the underlying feelings, needs and motives of others. Anticipating how people will respond and modifying your approach accordingly. |
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Encouraging people to contribute their views and ideas to the decision making process. Using a participative style where team members are consulted and involved in the management process. |
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Influencing the outcome of meetings and discussions. Taking the lead in a group, making a stand for what you believe in and getting your way by persuasion and negotiation. |
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Being open, honest and completely fair and even-handed in dealing with other people. Putting the needs of the team above narrower personal ambitions. |
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Self Management: |
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Setting high standards of performance and ambitious targets and goals. Striving to achieve the very best performance that you and your team can deliver. |
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Putting in a continuously high level of effort and energy, working at a fast pace and achieving high levels of personal productivity. Taking positive action to deal with problems. |
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Staying cool, calm and level-headed when the pressure is on and being able to unwind and relax after stressful encounters. |
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Keeping your emotions in check and not responding emotionally to criticism, threats or unfair remarks. Keeping your spirits up when things go wrong. |
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Mixing confidently with other people and knowing what to say in social situations. |
YOUR MANAGEMENT STYLE
You will also receive your results on 6 important aspects of your overall management style and how and when to use these.
Coaching: Develops the capability of team members and gives developmental support and feedback. Looks for opportunties to grow and involve team members and to praise and encourage good performance.
Directing: Decides independently on an appropriate course of action, maintains responsibility for planning and control and takes the lead in introducing changes.
Maintaining: Encourages cooperation between team members and motivates the team to perform. Plans and allocates tasks and ensures current operations are well organised.
Collaborating: Consults and involves others in decision-making and encourages them to contribute their views and ideas. Prepared to take the time to build a consensus and ensure all points of view are considered.
Pacesetting: Spots opportunities, develops innovative new strategies, inspires action, delegates tasks and sets a demanding pace of change. Drives the team to achieve ambitious goals.
Harmonising: Overcomes inter-personal difficulties or friction in the team and promotes close teamwork. Very perceptive, puts the needs of the team first and builds loyalty and trust.
EMOTIONAL INTELLIGENCE 'EQ'
You will also receive a benchmarked result indicating how your EQ compares with the comparison group of 2,000 managers, team leaders and supervisors. There is no water-tight definition of emotional intelligence. Central to most definitions is the ability to monitor and understand one's own and others' emotions and to use this information to guide one's thinking and actions. The main components of EQ are:
Self-awareness: Observing and recognising our own emotions and understanding how we are likely to behave in different situations.
Managing our emotions: Recognising what is behind a feeling or emotion and finding ways to handle our fears, anger, anxieties and sadness. Exercising mastery over our own emotions and moods so that we respond appropriately in various situations. Motivating ourselves, managing our impulses and being able to delay gratification.
Empathy: Observing and recognising the feelings and emotions of others and being able to see things from their perspective. Developing a good understanding of another person and being able to predict how they are likely to behave in different situations.
Managing relationships: Responding to the emotions of others in a way which allows us to modify or control their emotions. Balancing the honest expression of emotions with the need for courtesy and consideration. Mixing easily with others, knowing what to say and being able to build a pleasant, agreeable relationship.
Run this world-class course now and you will take away countless highly effective skills and techniques to help you: